Privacy Policy

Last Updated: 03/07/2024

New Dawn Energy (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the personal information we collect through our website, products, services, and communications.

1. Information We Collect

We may collect personal information from you when you visit our website, use our products or services, or communicate with us. The types of personal information we may collect include:

• Contact information such as name, email address, mailing address, and phone number.
• Account information such as username and password.
• Payment information such as credit card details (however, we do not store credit card information ourselves, but rely on trusted third-party payment processors).
• Information you provide when you communicate with us, such as through customer support inquiries or feedback.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

• To provide, operate, and improve our products and services.
• To communicate with you, including responding to your inquiries and providing customer support.
• To process transactions and payments.
• To send you important updates and promotional materials related to our products and services, if you have opted in to receive such communications.
• To comply with legal obligations and enforce our terms and policies.

3. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

• With service providers and partners who help us operate our business and provide our products and services.
• With our affiliates and subsidiaries for business purposes.
• In response to legal requests or to comply with applicable laws, regulations, or legal processes.
• In connection with a merger, acquisition, or sale of all or a portion of our business.

4. Data Security

We take reasonable measures to protect the security of your personal information and to prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain processing of your personal information. To exercise these rights, please contact us using the contact information provided below.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Last Updated” date at the top of this page.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@newdawnenergy.co.uk.